We are committed to the highest possible standards of integrity in the behaviour of our employees and all those who represent our organisation.
In addition, we recognise the utmost importance of protecting and ensuring the safety of people in the fragile areas where we work. Therefore, all our staff commit to the Cordaid Code of Conduct.
Complaints
Anyone who witnesses misconduct or experiences undesirable behaviour by someone representing Cordaid can report it confidentially.
Or contact our Integrity Officer at: [email protected]
Complaints Procedure
If you have a different type of complaint about Cordaid’s work, please read our general complaints procedure.
Cordaid’s Approach to Integrity
Integrity Policy and Procedure Framework
Cordaid’s approach to integrity is described in our Integrity Framework. This document guides you to the relevant policies and procedures.
The purpose of our Integrity Framework is to create a work environment free from intimidation, fraudulent behaviour, conflict of interest, and (sexual) misconduct. We achieve this by raising awareness of integrity and fostering an atmosphere in which colleagues can hold one another accountable when they feel lines are being crossed.
Furthermore, it is vital that people who are affected by inappropriate behaviour can report it quickly and safely.
Code of Conduct
Cordaid’s Code of Conduct defines our general standards of behaviour.
Safeguarding Policy
Cordaid’s Safeguarding Policy defines our standards to ensure the well-being and safety of everyone who comes into contact with Cordaid, including staff and adult and child beneficiaries.
Anti-Fraud Policy
Cordaid’s Anti-Fraud Policy sets out the standards, responsibilities, and procedures that guide the prevention, detection, reporting, investigation, and management of fraud and corruption throughout the organisation’s global operations and partnerships. A French translation of the Anti-Fraud Policy is currently being prepared and will be published as soon as it becomes available.
Conflict of Interest Policy
Cordaid’s Conflict of Interest Policy describes conflicts of interest and outlines the procedure for their disclosure and resolution.
Anti-Terrorism and Anti-Money Laundering Policy
Cordaid’s Anti-Terrorism and Anti-Money Laundering Policy defines terrorism and money laundering and outlines measures for prevention, detection, monitoring, and reporting.
Integrity Standard Operating Procedures
Cordaid’s Integrity Standard Operating Procedures define the procedures for reporting and handling suspected integrity breaches.